Meet Jackson

Before You Meet Jackson — The Handshake

Before your first conversation, Jackson needs to confirm who you are. We call this the Handshake. It helps Jackson recognize you and protects your private conversations and information.

Here's what to do:

  1. Click the Talk to Jackson button below. Jackson's chat page will open.

  2. Enter the email address you use for Fireside Village.

  3. Check your email for a verification code from Jackson.

  4. Return to Jackson's chat page and enter that code in the box provided.

  5. Once your identity is confirmed, you can begin talking with Jackson.

The Handshake is a one-time introduction. Jackson remembers you. On the same device and browser, you won't need to do it again unless you sign out or clear your browser.

No downloads or special software are required.

Talk to Jackson